As a supplement, there are a large number of cooperative offices of agents to form a multi-level connected distribution network to provide customers with quality services.The 9 Best Messaging Apps for Customer Service Package usage of the current month: send ‘cxyl’Ĭhina Unicom’s Business offices provide services such as request handling, bill payment, on-site marketing, service demonstration, customer experience, customer care, brand promotion, consulting and complaints handling. Sending SMS instruction to China Unicom’s hotline: 10010 We give you this area code in the delivery notification email. NOTICE For getting normal information, just call 10010 whichever city you are in China, but for detail information, like extra data or complimentary airtimes etc., you need to call the number: area code + 10010, area code comes from the city that the SIM was issued from. To check the package, click ‘Data’ (上网流量) on the landing page:Ĭhina Unicom’s 10010 customer service hotline provides around-the-clock services such as inquiry, consulting, failure report, handling of complaints and suggestions, business transactions and recharge service.Ĭall 10010, select the English artificial services. To check balance, click ‘Balance’ (实时话费) on the landing page:ĥ. Log in with your phone number and service passwordĤ.

Click the portrait in the right-up corner on the landing page to loginģ. Install the Unicom’s Mobile APP ( iPhone, Android) If you failed to install the APP anyway, so far, we have no idea, maybe you should try “China Unicom’s Hotline (see below)”Ģ. *Random password is a password Unicom sent to you as SMS when you have no or forgot your service password.Ĥ.To check balance, click the ‘Balance’ (话费查询) in the side menu.ĥ.To check the package, click the ‘Package’ (使用量查询) in the side menu.ġ. After logging in, users can check bills, customize services, change services, report failures, top up pre-paid cards, buy cards and terminals, learn about promotional packages and watch service demonstrations.Ģ.Login with phone number and service password

The China Unicom’s online service is an online self-service platform on which users can make inquiries, find information, make transactions, activate services, pay the bills, buy products and get support.

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